Patient Access

Patient Access is a service provided by our clinical system that allows you to view a list of your repeat medication and request repeat prescriptions online.

  • Beat the queues
  • No waiting on the phone
  • Quick and convenient
  • 24/7 Access
  • Free mobile app
Patient Access

You can register for Patient Access by firstly visiting your practice in person and requesting a registration letter which will enable you to set up a full account. This needs to be requested when you visit the practice and will require identification. Once you have the letter you can then enter the details from the letter into the registration form. This is found by visiting the following link:

Repeat Prescriptions (01655 883922)

In order to allow us to issue the correct medication we ask patients to give the reception staff the details of the tablet, cream etc, that they need.

It is important that you have all the relevant information to hand when ordering your prescriptions, name of drug requested, strength of drug, how often you take it, name of the doctor who usually prescribes this for you and the disposal – which chemist, collect or envelope. This helps us to offer you a fast and efficient service:

Ordering Prescriptions

Repeat prescriptions can be requested in a number of ways:

Please note, due to confidentiality we are no longer able to take prescription requests at the reception desk.

You can order your repeat prescriptions online using our old online service*. However this service will be removed from 1st September 2017.

Prescription requests received before 10.30am will be ready for collection after 4.00pm the same day. Requests received after 10.30am will be ready to collect after 4.00pm the next working day. Please contact the surgery about collections from Stewart Pharmacy in Dalrymple.

Remember to ensure you order in plenty of time before your medication runs out.

* Please note you will be redirected to a secure site hosted by our IT partners Microtech Support